Terms and Conditions

Last updated: March 27, 2025

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://simplyeyeshi.com website (the “Service”) operated by Simply Eyes Hawaii LLC. (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Simply Eyes Hawaii SMS Program

When you opt-in to the SMS Program, we will send you a message to confirm your sign-up. By opting into Simply Eyes Hawaii’ LLC’s SMS program, you agree to the following terms and conditions. These terms govern your use of our SMS communication services and outline the responsibilities of both Simply Eyes Hawaii and the user:

1. User SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. By providing your mobile number     and                          opting in, you consent to receive text messages from Simply Eyes Hawaii LLC at the mobile number provided. Consent is not a condition of purchase.

2. Types of SMS Communications

Upon consenting to receive text messages from Simply Eyes Hawaii, you may receive communications related to:

    • Appointment reminders and confirmations
    • Order status notifications (eyeglasses, contacts, etc.)
    • Prescription Updates
    • Pre-appointment instructions
    • Follow up care instructions
    • Health and wellness updates
    • Billing or insurance notifications
    • Other communications directly related to your care

3. Opt-In Process

Users may opt-in to receive SMS communications by verbal consent during a conversation.

4. Opt-Out Process

You can opt-out at any time by replying “STOP” to any SMS message you receive from Simply Eyes Hawaii LLC. Once opted-out, you will receive no further SMS communication. Patients can opt back in at any time by replying “START”.

5. Message and Data Rates (Potential Fees for SMS Messaging)

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

6. Message Frequency

Message frequency will vary depending on type of communication. For example, you may receive up to 1 SMS messages per week related to your:

    • Appointment reminders
    • Follow-up care instructions
    • Health and wellness updates
    • Billing or insurance notifications
    • Other communications directly related to your care

7. Privacy

We value your privacy and are committed to protecting your personal information. Your mobile number and any data collected during SMS interactions will only be used as described in our Privacy Policy Page.

8. Service Availability

SMS communication may not be available on all carriers or devices. Delivery is subject to effective transmission by your carrier and may be affected by network limitations. Simply Eyes Hawaii is not responsible for delays or undelivered messages.

9. Changes to Terms

Simply Eyes Hawaii LLC reserves the right to modify or terminate the SMS program or these terms at any time. Any updates will be communicated to users via SMS or other appropriate channels.

          10. Help

If you are experiencing any issues, you can reply with the keyword “HELP”. You can get help directly from us by calling us at 808-949-2662.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Simply Eyes Hawaii LLC and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Simply Eyes Hawaii LLC.

Simply Eyes Hawaii LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Simply Eyes Hawaii LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Telephone:  (808) 949-2662

Email: [email protected]

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