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Frequently Asked Questions

Where is Simply Eyes located?

Simply Eyes Hawaii is located in the Eleven50 Building in Honolulu, Hawai‘i. Our address is 1150 S. King Street, Suite 201. We’re conveniently situated near the Neal S. Blaisdell Center and McKinley High School, with easy access from Ala Moana and downtown Honolulu.

Is parking available?

Yes! Parking is available for our patients. Our office is located at 1150 S. King Street, #201, in the Eleven50 Building. A validated parking lot can be accessed from the rear of the building on Young Street.

Street parking is also available nearby on King Street, Pensacola Street, and Young Street.Parking entrance to the ELEVEN50 building for the office of Simply Eyes Hawaii. Parking entance on the left side.Parking instructions inside the parking lot of ELEVEN50 building

What are your office hours?

Simply Eyes Hawaii is open five days a week including Saturdays.
Sunday: Closed
Monday: 10:00 a.m. – 5:00 p.m.
Tuesday, Wednesday, Friday: 8:30 a.m. – 5:00 p.m.
Thursday: Closed
Saturday: 8:30 a.m. – 1:30 p.m.

Our office is closed on most state and federal holidays. We are open through lunch, but no appointments are scheduled between 12:00p.m. and 1:00 p.m. If you need eyeglass adjustments, repairs, to pick up glasses or contacts, or help ordering eyewear, no appointment is necessary—our staff is always available to assist you.

Do you accept vision insurance?

Yes, Simply Eyes Hawaii accepts most major vision insurance plans. Please call our office at (808) 949-2662 to confirm coverage before your appointment.

How can I schedule an eye exam?

You can book your eye exam online through our website, call or text us at (808) 949-2662, or visit our Honolulu office to schedule in person.

Do you take walk-in eye exam appointments?

We recommend appointments for the best experience, but same-day availability may be possible. Please call or text us to check before coming in.

Do I need an appointment to adjust or repair my eyeglasses?

If you need any eyeglass adjustments, repairs, have contacts or glasses to pick up, or need assistance ordering eyeglasses, no appointment is necessary.

Can children get eye exams at Simply Eyes Hawaii?

Absolutely! We provide comprehensive pediatric eye exams to check vision, eye health, and ensure children are ready for school and activities

Do you offer contact lens fittings?

Yes, we provide contact lens fittings for first-time wearers and specialty prescriptions, including toric, multifocal, and hard-to-fit contact lenses.

What should I bring to my first appointment?

Your vision insurance card (if applicable).
Your current eyeglasses and contact lens boxes (if you wear contacts).
A list of your current medications.

If you’re unsure of your insurance coverage, we suggest contacting your carrier before your visit.

Will my eyes be dilated?

As important as your vision is to your everyday life, the ocular health assessment is a crucial element of the eye examination. Whenever possible, our eye doctors will perform a dilated retinal exam every year to rule out such conditions as cataracts, glaucoma, macular degeneration, and diabetic retinopathy.

What types of eyeglass lenses do you carry?

At Simply Eyes Hawaii, we offer a wide selection of high-quality eyeglass lenses to fit every vision need and lifestyle, including:

Single Vision Lenses – For clear vision at one distance (near or far).
Progressive Lenses – No-line multifocals that provide seamless vision at near, intermediate, and far ranges.
Bifocal & Trifocal Lenses – Traditional multifocals with defined zones for different distances.
Computer & Office Lenses – Reduce digital eye strain and optimize intermediate vision. (We love Hoya lenses!)
Specialty Lenses – High-index (thinner, lighter), polycarbonate (impact-resistant), and photochromic (light-adaptive).
Lens EnhancementsAnti-reflective coatings, blue-light filters, polarized sun lenses, and scratch-resistant protection.

We’ll guide you to the best lens choice based on your prescription, lifestyle, and comfort so you can enjoy clear, comfortable vision every day.