Our Honolulu eye doctors are here to make your visit simple, comfortable, and stress-free. Below are answers to the most common questions about eye exams, glasses, contact lenses, insurance, and our office.
👁️ Eye Exams & General Visit Questions
A comprehensive eye exam typically takes 30–45 minutes, depending on whether you need dilation, contact lens evaluation, or additional testing.
Yes. We highly recommend scheduling an appointment so we can reserve time for you with one of our doctors.
Yes — Simply Eyes Hawaii is happily accepting new patients of all ages.
Your eye exam includes a vision check, glasses prescription, eye pressure measurement, retina and optic nerve evaluation, and screening for glaucoma, cataracts, macular degeneration, diabetes, and more.
Yes. Dilation is recommended for most patients, especially first-time visits, diabetes evaluations, or medical eye concerns. Your doctor will decide based on your needs.
Most people can drive safely with sunglasses, but some feel light-sensitive or blurry up close. If you’re unsure, bring someone with you or wait until dilation wears off (usually 3–4 hours).
Yes! We provide pediatric eye exams for children, including back-to-school vision checks.
You can make an appointment at https://scheduleyourexam.com/v3/index.php/1155/
Please bring your vision and medical insurance cards (if applicable), your current eyeglasses and contact lens boxes (if you wear contact lenses), and a list of your current medications; if you’re unsure of your insurance coverage, we recommend contacting your carrier before your visit.
👓 Glasses, Frames & Lenses Questions
Yes — our optical carries many stylish and durable eyeglass frames for the Hawaii lifestyle. We can help you choose frames for work, driving, computer use, and outdoor activities.
In most cases, yes. Our opticians will check if your frame is in good condition before placing new lenses.
Most glasses are ready in 7–14 business days, depending on your prescription and lens type.
Yes — we offer multiple lens technologies to reduce digital eye strain, including blue-light filters, anti-fatigue lenses, and progressive lenses.
At Simply Eyes Hawaii, we offer a wide selection of high-quality eyeglass lenses to fit every vision need and lifestyle, including:
Single Vision Lenses – For clear vision at one distance (near or far).
Progressive Lenses – No-line multifocals that provide seamless vision at near, intermediate, and far ranges.
Bifocal & Trifocal Lenses – Traditional multifocals with defined zones for different distances.
Computer & Office Lenses – Reduce digital eye strain and optimize intermediate vision. (We love Hoya lenses!)
Specialty Lenses – High-index (thinner, lighter), polycarbonate (impact-resistant), and photochromic (light-adaptive).
Lens Enhancements – Anti-reflective coatings, blue-light filters, polarized sun lenses, and scratch-resistant protection.
We’ll guide you to the best lens choice based on your prescription, lifestyle, and comfort so you can enjoy clear, comfortable vision every day.
If you need any eyeglass adjustments, repairs, have contacts or glasses to pick up, or need assistance ordering eyeglasses, no appointment is necessary.
👁️🗨️ Contact Lenses Questions
Yes — a contact lens evaluation is required because contact lenses sit on your eye, not in front of it. This ensures a comfortable, safe fit.
We fit:
Daily disposable lenses
Monthly lenses
Toric lenses for astigmatism
Multifocal lenses
RGP (rigid gas-permeable) lenses
Specialty and hard-to-fit contact lenses
Yes — you can order contact lenses directly from us for competitive pricing and fast delivery.
Yes, we provide contact lens fittings for first-time wearers and specialty prescriptions, including toric, multifocal, and hard-to-fit contact lenses.
💳 Insurance & Payments Questions
Yes. Simply Eyes Hawaii is an in-network VSP provider, and most plans cover annual exams, glasses, and contacts.
Yes. HMSA plans typically cover medical eye visits, including diabetes, dry eye, red eye, and other medical conditions.
We accept a wide range of vision and medical insurance, including:
VSP
EyeMed
HMSA
HMSA Akamai Advantage
HMAA
UHA
Medicare
Tricare
TriWest
For complete details, visit our Insurance Plans page.
Vision insurance typically covers routine eye exams, glasses, and contact lenses, while medical insurance covers red eyes, infections, dry eye, diabetes eye exams, glaucoma and macular degeneration evaluations, and emergency eye care.
Yes — we accept all major credit cards and offer affordable options for glasses, contact lenses, and eye exams.
Yes, Simply Eyes Hawaii accepts most major vision insurance plans. Please call our office at (808) 949-2662 to confirm coverage before your appointment.
📍 Office Information
Simply Eyes Hawaii is located in the Eleven50 Building in Honolulu, Hawai‘i. Our address is 1150 S. King Street, Suite 201. We’re conveniently situated near the Neal S. Blaisdell Center and McKinley High School, with easy access from Ala Moana and downtown Honolulu.
Yes! Parking is available for our patients. Our office is located at 1150 S. King Street, #201, in the Eleven50 Building. A validated parking lot can be accessed from the rear of the building on Young Street.
Street parking is also available nearby on King Street, Pensacola Street, and Young Street.
Simply Eyes Hawaii is open five days a week including Saturdays.
Sunday: Closed
Monday: 10:00 a.m. – 5:00 p.m.
Tuesday, Wednesday, Friday: 8:30 a.m. – 5:00 p.m.
Thursday: Closed
Saturday: 8:30 a.m. – 1:30 p.m.
Our office is closed on most state and federal holidays. We are open through lunch, but no appointments are scheduled between 12:00p.m. and 1:00 p.m. If you need eyeglass adjustments, repairs, to pick up glasses or contacts, or help ordering eyewear, no appointment is necessary—our staff is always available to assist you.
Yes. We offer ADA-accessible entry, exam rooms, and restrooms.
Dr. Sherry Wong speaks Cantonese Chinese.