Frequently Asked Questions

A comprehensive eye exam typically takes 30–45 minutes, depending on whether you need dilation, a contact lens evaluation, or additional testing.

Yes. We recommend scheduling an appointment so we can reserve time for you with one of our doctors.

Yes. Simply Eyes Hawaii welcomes new patients of all ages.

Your eye exam may include a vision check, glasses prescription, eye pressure measurement, retina and optic nerve evaluation, and screening for glaucoma, cataracts, macular degeneration, diabetes-related eye changes, and other concerns.

Dilation is recommended for many patients, especially during first-time visits, diabetes evaluations, or visits for medical eye concerns. Your doctor will recommend dilation based on your eye health needs.

Most patients can drive safely after dilation with sunglasses, but some people feel light-sensitive or notice blurry near vision. If you are unsure, consider bringing someone with you or waiting until the dilation wears off, usually within 3–4 hours.

Yes. We provide pediatric eye exams for children, including back-to-school vision checks.

You can schedule an eye exam online or call our office at (808) 949-2662.

Please bring your vision and medical insurance cards, current eyeglasses or contact lens boxes, and a list of medications. If you have questions about coverage, we recommend contacting your insurance carrier before your visit.

Yes. Our optical carries stylish and durable eyeglass frames for the Hawaii lifestyle. We can help you choose frames for work, driving, computer use, and outdoor activities.

In most cases, yes. Our opticians will check whether your frame is in good condition before placing new lenses.

Most glasses are ready in 7–14 business days, depending on your prescription and lens type.

Yes. We offer lens options designed to support comfortable screen use, including blue-light filtering lenses, anti-fatigue lenses, and progressive lenses.

We offer a wide range of eyeglass lenses, including single vision, progressive, bifocal, trifocal, computer, high-index, photochromic, polarized, and anti-reflective lens options. Our team will help you choose lenses that match your prescription, lifestyle, and comfort needs.

No appointment is needed for most eyeglass adjustments, minor repairs, glasses or contact lens pickups, or assistance ordering eyeglasses.

Yes. A contact lens evaluation is required because contact lenses sit directly on your eyes, not in front of them like glasses. This helps ensure a safe, comfortable fit.

We fit many types of contact lenses, including daily disposable lenses, monthly lenses, toric lenses for astigmatism, multifocal lenses, RGP lenses, and specialty contact lenses.

Yes. You can order contact lenses directly through our office for convenient service, competitive pricing, and fast delivery.

Yes. We provide contact lens fittings for first-time wearers and patients with specialty prescriptions, including toric, multifocal, RGP, and hard-to-fit contact lenses.

Yes. Simply Eyes Hawaii is an in-network VSP provider for many plans. Coverage may vary, so our team can help you review your benefits before your visit.

Yes. We accept HMSA for many eligible medical eye care visits, including visits related to diabetes, dry eye, red eye, and other medical eye concerns.

We accept many major vision and medical insurance plans, including VSP, EyeMed, HMSA, HMSA Akamai Advantage, HMAA, UHA, Medicare, Tricare, and TriWest. For complete details, visit our Insurance Plans page.

Vision insurance usually helps cover routine eye exams, glasses, and contact lenses. Medical insurance is used for medical eye concerns such as red eyes, infections, dry eye, diabetes eye exams, glaucoma evaluations, macular degeneration evaluations, and urgent eye care.

Yes. We accept major credit cards and offer options for eye exams, glasses, and contact lenses. Please contact our office if you have questions about payment before your visit.